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Complaints Procedure

If you have any complaints please contact Janie Lapwood on janielapwoodpropertyservices@gmail.com and I will endeavour to resolve your complaint within 15 days. If after this period you are still not satisfied with the outcome, I would advise you contact our independent redress scheme or Propertymark as detailed below:

Propertymark

01926496791

compalints@propertymark.co.uk

The Property Redress Scheme:

https://www.theprs.co.uk/Complain

ARLA Propertymark logo
Property Redress Scheme Logo
Deposit Protection Scheme Logo
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